ItemFits for Shopify
New features, improvements and fixes in the ItemFits Shopify app, newest first. Each date is the day the change went live.
Vehicle answers now say "likely" and suggest measuring when a cargo size we use is an estimate.
The store chat asks once for a missing size before offering your consultant, and never shows the consultant card twice in a row.
When your door opens onto a wall, the chat now asks how far that wall is and checks the turn inside the door.
The Fit checks report now says when nothing has been recorded yet for a new store, instead of showing an error.
Product chat now answers when you give the size of every door on the way in, instead of saying it could not check one of them.
Product Fit now says where a product's size came from when it isn't the store's exact measurement.
The vehicle picker now loads on stores that use their own web address.
The cart fit check works again for stores that show it on the cart page.
The doorway check with a turn right inside now answers when you also enter the ceiling height.
When a check shows an item may not make it in, shoppers can now send photos or call your store for a closer look.
Turn it on in Settings under Fit consultations. Each request reaches you with a reference number, is emailed to you, and is listed on the new Consult cases page.
Vehicle answers now name the vehicle that was checked and use the same units as the rest of the answer.
When a shopper's vehicle isn't in our list, the answer says which vehicle was checked and that theirs can differ. Vehicle answers in the chat now use the result's units, call a pickup's open bed a truck bed, and no longer call a product's listed size a typical estimate.
Product sizes now points out beds whose estimated size is exactly a mattress size, so you can confirm the frame size.
When a shopper writes in a language the store chat does not support, it now answers in English and says so once.
The store chat now answers a thank-you or a compliment with a short, friendly reply.
When a shopper says goodbye with a question still unanswered, the chat offers the store's furniture consultants.
The shop chat now asks for your room's or door's size instead of answering for a typical one.
When a fit answer would depend on a size nobody gave, the chat asks for that one size first. It also no longer shows a fit or no-fit answer it did not actually check.
Shoppers who ask the chat to talk to your store are now offered your furniture consultants.
The chat also offers your consultants when it can't answer a question, and passes along what the shopper said about parts that come off or the shipping box.
Reporting now opens with how many answers told shoppers an item won't fit, where it happened, and which products miss most.
Product lists in the store chat now show one product per line, so they are easier to read.
Product Fit chat reads shoppers' sizes and questions more carefully.
Phrases like "2 feet off the wall", "cargo area" or "30 in total" are no longer misread, and pickup truck loads stacked above the bed sides are answered as likely to fit, with a note to strap them down.
When the chat checks a product with the size your store gave it, the "Sizes used" list no longer says a generic size was used.
The chat on a product page now answers about that product instead of listing other products from the store.
Questions that mention furniture you already own, or point at the item you are viewing, get an answer about that item. Chat replies also no longer start with a cut-off or lowercase word.
Pickup truck checks now treat the bed as open, so fewer loads read as won't fit.
A piece that rides above the bed sides or rests across the wheel wells is no longer answered as if the bed had a lid. Loads we cannot fully check are answered as likely to fit, with a note to strap them down.
Product Fit chat now reads your measurements more carefully in longer conversations.
A "what if" size is no longer taken as your real measurement, a pickup's truck bed is no longer mistaken for a bed you are buying, and the chat no longer says it is repeating itself right after you add a detail.
Store chat now recognizes the product on product preview pages, so "will this fit" questions are answered about that product.