Privacy Policy

We collect information you provide directly to us when you: • Create an account • Enter dimensions, items, or spaces to run a fit check • Upload images or files for analysis • Contact us for support • Subscribe to product updates • Chat with our AI assistant about a fit decision This may include your email address, the dimensions and items you enter, the fit checks and visual proofs you generate, your chat messages, and any files you choose to upload. **What we want you to know:** Your fit checks and chat messages are stored on your account so you can review them later, and so we can investigate bugs and abuse. You can erase all of it at any time from Settings → Account → Danger zone.

We use the information we collect to: • Run your fit checks and generate visual proofs • Save your items, spaces, and project history so you can return to them • Investigate bugs and prevent abuse of the service • Look at aggregate usage patterns to improve solver accuracy and product defaults • Send you technical notices, receipts, and support replies • Respond to your questions and support requests • Comply with legal obligations and protect our rights We do not sell or rent your personal information, and we do not share it with third parties for their marketing purposes.

Your information is stored using industry-standard encryption in transit and at rest. We apply technical and organizational safeguards against unauthorized access, alteration, disclosure, or destruction. Your fit checks, saved items and spaces, and chat messages live on your account until you erase them. When you delete your account, your identifying records (account, email, IP address, device fingerprint, session links) are erased immediately. Where we keep anonymized records — with no link back to you — for product quality, abuse prevention, or legal obligations, we treat them as anonymous data under GDPR. We retain your information only as long as necessary to provide the service or as required by law.

We use cookies and similar tracking technologies to: • Remember your preferences and settings • Analyze site traffic and usage patterns • Improve our website functionality • Provide personalized content and recommendations You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some features of our service.

Our service integrates with third-party providers for: • AI-powered spatial analysis • 3D rendering and visualization • Payment processing for fit-check pack purchases • Analytics and performance monitoring These providers are bound by privacy agreements and only access information necessary to provide their specific services.

You have the right to: • Access, update, or delete your personal information • Export your saved items, spaces, and fit-check history • Opt out of product-update emails • Request data portability • Lodge a complaint with supervisory authorities The fastest way to exercise the right to erasure is from Settings → Account → Danger zone. For other requests, email roscatoday@gmail.com. When you delete your account, we permanently remove your identity from all records (account, email, IP address, browser fingerprint, session links). The text content of chat messages may be retained in anonymized form — with no link back to you — for product quality and abuse prevention. Because these records can no longer be associated with you, they are treated as anonymous data under GDPR. Do not include personal information (names, addresses, phone numbers) in chat messages if you would prefer it not be retained in any form.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the new policy on this page and updating the 'Last Updated' date. Your continued use of our service after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us at: Email: roscatoday@gmail.com Subject: Privacy Policy Inquiry We will respond to privacy-related inquiries within 30 days.

The ItemFits Chrome extension lets you check whether a product on a retailer's page (such as Amazon, IKEA, or Wayfair) will fit through doors, up stairs, into vehicles, or in a room. To provide this feature, the extension collects and transmits the following data to our backend at itemfits.com: • Account and authentication data. If you choose to sign in, we collect your email address. When you sign in with email and password, your password is sent over HTTPS to our authentication provider (Supabase) and is never stored inside the extension. When you sign in with Google, we use Chrome's identity API (chrome.identity.launchWebAuthFlow) to open Google's OAuth consent window and receive your email address and a session token via our authentication provider. Your Supabase session token is stored locally in the extension's chrome.storage.local so you stay signed in across popup opens. • Product page content. When you click "Scan this page" in the extension popup, we run a one-shot content script in the active tab to extract publicly visible product attributes — title, dimensions, price, images, hyperlinks, and structured data (JSON-LD) — and send them to itemfits.com/api/extension/parse-product so our AI can identify the item and its dimensions. The extension never scans pages in the background or without your explicit click. • Chat messages. Messages you type into the extension's chat interface are sent to itemfits.com/api/extension/chat, where they are processed by our AI provider (Anthropic, the maker of Claude) and stored so you can reference past conversations from the extension's History view. • Scan and chat history. We store a per-user history of the products you've scanned and the chat threads you've started so you can revisit them. You can delete individual entries from the History view or request full deletion by emailing roscatoday@gmail.com. • Diagnostic data and device identifier. When a request to itemfits.com fails (for example, a network error or a 500 from our parser), the extension transmits a small, technical error report to itemfits.com/api/extension/telemetry containing: a randomly generated error ID, an error code, the HTTP status code, the request path, and the retailer hostname where the error occurred. The extension also generates a random per-install identifier (UUID) the first time you use it and stores it in the browser's extension storage; it is sent alongside chat requests so our abuse-protection systems can rate-limit the extension separately from the website. Neither the diagnostic reports nor the identifier contain your email address, page contents, or any text you have typed. You can disable diagnostic reports at any time from the extension's Options page (right-click the extension icon → "Options" → Privacy → "Don't send error telemetry to ItemFits"). The identifier is regenerated if you uninstall and reinstall the extension. Subprocessors used by the extension. We share the data above with a limited number of service providers strictly to deliver the extension's single purpose: • Supabase — database and authentication. Stores your account, sessions, scan history, and chat transcripts. • Anthropic (maker of Claude) — AI model provider. Processes chat messages and scanned product data to generate fit assessments. Per Anthropic's commercial terms, data sent via its API is not used to train Anthropic's models. • Stripe — payment processing for premium tier purchases made on itemfits.com. The extension itself does not handle payment information; if you purchase a paid plan, you do so on the web app and Stripe processes the transaction on our behalf. The extension never sees card numbers or banking details. These providers are contractually bound to use the data only to deliver services to ItemFits. What the extension does NOT collect. The extension does not track your browsing history outside of pages you explicitly scan. It does not monitor your clicks, keystrokes, mouse movements, or scroll position. It does not read form fields. It does not access your location, camera, microphone, or files. It does not inject scripts into pages you haven't asked it to scan. It does not sell, rent, or share your data with advertisers or data brokers, and it does not use your data for purposes unrelated to checking whether an item fits in a space.

This section describes how ItemFits processes data specifically through its Shopify App integration. It applies only to merchants who install the ItemFits app from the Shopify App Store on their Shopify stores, and to the shoppers who interact with the ItemFits fit-check widget on those stores. What the app accesses. When a Shopify merchant installs ItemFits, the app requests two OAuth scopes: • write_products — to create and maintain the itemfits.* metafield definitions (itemfits.width, itemfits.depth, itemfits.height, itemfits.unit) on the merchant's product catalog. • read_themes — to verify that the ItemFits theme app extension block is installed correctly on the merchant's product template. Merchant data we store. For each installed shop we store: the shop's myshopify.com domain, OAuth access tokens (encrypted at rest), product metafield values written via the scope above, theme block configuration settings (placement + display preferences), and the merchant's selected plan + billing state via Shopify's billing API. We do not request or receive any Shopify customer or order data. Shopper data we process. When a shopper uses the fit-check widget on a merchant's product page, ItemFits processes the dimensions the shopper enters (e.g., door width, room size, vehicle trunk dimensions) and stores an audit row recording the product, the verdict, the dimensions entered, and a timestamp. We do NOT capture any direct shopper PII from the widget itself — no names, no email addresses, no physical addresses, no phone numbers, no IP address stored alongside the row. The widget operates anonymously from the shopper's perspective. Third-party processors used by the Shopify App. • Anthropic PBC (Claude API) — When a merchant's product has no itemfits.* dimensions set, or when the shopper types a free-form question into the widget's chat, ItemFits sends the relevant text (product description and/or the shopper's typed message) to Anthropic's Claude API for AI-based dimension extraction and conversational fit guidance. Data is processed in the United States. Under Anthropic's commercial / enterprise data-processing terms, inputs and outputs sent via the API are NOT used to train Anthropic's models. • Resend — Transactional email delivery used for fulfillment of GDPR data-subject requests (when a merchant or shopper requests a copy of their data or a deletion confirmation, the response is sent via Resend's API). • Supabase — Primary database and authentication provider for the ItemFits platform. Shop data, metafield configuration, fit-check audit rows, and merchant subscription state are stored in Supabase. Supabase is also listed in the general sections of this policy. These providers are contractually bound to use the data only to deliver services to ItemFits and are not authorized to use merchant or shopper data for any other purpose. Retention. Shop data is purged within 48 hours of app uninstall, triggered by Shopify's shop/redact webhook (which Shopify fires automatically 48 hours after a merchant uninstalls the app). Individual shopper records, to the extent they can be identified and scoped to a specific shopper by Shopify, are purged on receipt of Shopify's customers/redact webhook. Your rights. EU/UK shoppers and merchants may request access to or deletion of records tied to their session or their shop. Requests: email roscatoday@gmail.com (Shopify App support routes through the same address) with the subject line "Shopify App — data request" and include either the relevant shop domain or a description of the session. We respond within 30 days per GDPR timelines, typically within 5 business days. GDPR webhooks. ItemFits implements all three Shopify-mandatory GDPR webhooks: customers/data_request (data access requests), customers/redact (delete a specific customer), and shop/redact (delete all data for an uninstalled shop). These endpoints are HMAC-verified against the Shopify webhook signature on every call.