Information We Collect
We collect information you provide directly to us when you:
• Create an account and use our services
• Enter dimensions and measurements for calculations
• Upload images or files for analysis
• Contact us for customer support
• Subscribe to our newsletter or promotional emails
• Engage in chat conversations with our AI assistant
This may include your name, email address, measurement data, project details, chat conversation history, and any files you choose to upload to our platform.
**Important:** We collect and store all chat conversations and interactions with our service to improve our AI capabilities, enhance user experience, and perform analytics. This includes both registered and anonymous user conversations.
How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our dimension calculation services
• Process your measurements and generate 3D visualizations
• Train and improve our AI models using chat conversation data
• Analyze chat interactions to understand user needs and improve service quality
• Perform analytics on conversation patterns to enhance features
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights
Your chat conversations help us continuously improve our AI assistant's accuracy and helpfulness. We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Data Storage and Security
Your information is stored securely using industry-standard encryption and security measures. We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your measurement data, project files, and chat conversations are stored on secure servers with regular backups. Chat conversations are retained indefinitely to continuously improve our AI services and may be used for:
• Training machine learning models
• Quality assurance and service improvement
• Analytics and research purposes
We retain your information only as long as necessary to provide our services or as required by law.
Cookies and Tracking
We use cookies and similar tracking technologies to:
• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Improve our website functionality
• Provide personalized content and recommendations
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some features of our service.
Third-Party Services
Our service integrates with third-party providers for:
• AI-powered measurement analysis
• 3D rendering and visualization
• Payment processing (for premium features)
• Analytics and performance monitoring
These providers are bound by privacy agreements and only access information necessary to provide their specific services.
Your Rights and Choices
You have the right to:
• Access, update, or delete your personal information
• Export your measurement data and project files
• Opt out of promotional emails
• Request data portability
• Lodge a complaint with supervisory authorities
To exercise these rights, please contact us at roscatoday@gmail.com with your request.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the new policy on this page and updating the 'Last Updated' date. Your continued use of our service after changes are posted constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: roscatoday@gmail.com
Subject: Privacy Policy Inquiry
We will respond to privacy-related inquiries within 30 days.
Chrome Extension
The ItemFits Chrome extension lets you check whether a product on a retailer's page (such as Amazon, IKEA, or Wayfair) will fit through doors, up stairs, into vehicles, or in a room. To provide this feature, the extension collects and transmits the following data to our backend at itemfits.com:
• Account and authentication data. If you choose to sign in, we collect your email address. When you sign in with email and password, your password is sent over HTTPS to our authentication provider (Supabase) and is never stored inside the extension. When you sign in with Google, we use Chrome's identity API (chrome.identity.launchWebAuthFlow) to open Google's OAuth consent window and receive your email address and a session token via our authentication provider. Your Supabase session token is stored locally in the extension's chrome.storage.local so you stay signed in across popup opens.
• Product page content. When you click "Scan this page" in the extension popup, we run a one-shot content script in the active tab to extract publicly visible product attributes — title, dimensions, price, images, hyperlinks, and structured data (JSON-LD) — and send them to itemfits.com/api/extension/parse-product so our AI can identify the item and its dimensions. The extension never scans pages in the background or without your explicit click.
• Chat messages. Messages you type into the extension's chat interface are sent to itemfits.com/api/extension/chat, where they are processed by our AI provider (Anthropic, the maker of Claude) and stored so you can reference past conversations from the extension's History view.
• Scan and chat history. We store a per-user history of the products you've scanned and the chat threads you've started so you can revisit them. You can delete individual entries from the History view or request full deletion by emailing roscatoday@gmail.com.
Subprocessors used by the extension. We share the data above with a limited number of service providers strictly to deliver the extension's single purpose:
• Supabase — database and authentication. Stores your account, sessions, scan history, and chat transcripts.
• Anthropic (maker of Claude) — AI model provider. Processes chat messages and scanned product data to generate fit assessments. Per Anthropic's commercial terms, data sent via its API is not used to train Anthropic's models.
• Stripe — payment processing for premium tier purchases made on itemfits.com. The extension itself does not handle payment information; if you purchase a paid plan, you do so on the web app and Stripe processes the transaction on our behalf. The extension never sees card numbers or banking details.
These providers are contractually bound to use the data only to deliver services to ItemFits.
What the extension does NOT collect. The extension does not track your browsing history outside of pages you explicitly scan. It does not monitor your clicks, keystrokes, mouse movements, or scroll position. It does not read form fields. It does not access your location, camera, microphone, or files. It does not inject scripts into pages you haven't asked it to scan. It does not sell, rent, or share your data with advertisers or data brokers, and it does not use your data for purposes unrelated to checking whether an item fits in a space.