Window Delivery Is More Common Than You Think
In cities like New York, Boston, and Chicago, window delivery isn't unusual — it's a standard service that professional movers offer. When narrow doorways, tight hallway corners, and small elevators eliminate every other option, the window becomes the most practical entry point.
Before deciding on window delivery, check whether the item actually fits through your doors, hallways, and stairs. Use the window fit calculator to compare window clearance with other entry points.
When Window Delivery Makes Sense
The Doors Are Too Narrow
If all doors along the path are under 30 inches and the furniture is over 30 inches in every orientation, the math doesn't work for door entry. This is common in pre-war buildings with 26–28 inch interior doors.
The Stairs Won't Work
Spiral staircases and narrow U-shaped stairs eliminate long rigid items. If the item can't navigate the staircase geometry and there's no freight elevator, window delivery bypasses the entire interior path.
You're on a Ground Floor or Low Floor
Ground-floor window delivery is straightforward: remove the window sash, slide the item through, replace the sash. No hoisting equipment needed. Second-floor delivery is manageable with basic rigging. Higher floors require professional hoisting equipment.
The Building Has No Freight Elevator
Many older mid-rise buildings have only passenger elevators. A king mattress (76 × 80 inches) won't fit in any passenger elevator at any angle. If you live on the 8th floor with no freight elevator, the window or balcony may be the only option.
What Can Be Delivered Through a Window?
- Couches and sofas: The most common window delivery item — check window fit
- Mattresses: King-size mattresses frequently require window delivery in old buildings — check window fit
- Large appliances: Refrigerators, washers (usually ground floor only due to weight)
- Pianos: Upright and grand pianos are routinely hoisted through windows by specialty movers
- Exercise equipment: Treadmills, ellipticals, and weight racks
Types of Window Delivery
Simple Slide-Through (Ground Floor)
Remove the window sash or open it fully. Slide the item through the opening. Replace the window. Cost: free (DIY) or minimal as part of a regular move.
Requirements: the window clear opening must be large enough. Measure the opening after removing the sash — it's typically 2–4 inches larger than with the sash in place.
Short Hoist (2nd–3rd Floor)
Use a rope-and-pulley system or manual hoisting with a team on the ground and a team at the window. The item is lifted from ground level and guided through the window opening.
Cost: $100–$300 for a single item when part of a professional move.
Crane or Lift Hoist (4th Floor+)
Professional hoisting companies use exterior lifts, swing-arm cranes, or rigging systems anchored to the roof. The item is lifted directly to the correct floor and swung through the window.
Cost: $300–$1,500+ per item depending on floor height and item weight.
How to Measure Your Window
- Open the window fully or remove the sash/panel
- Measure the clear opening width: Frame edge to frame edge
- Measure the clear opening height: Sill to top of opening
- Check for obstructions: AC units, window guards, fire escape landings
- Measure the sill depth: How thick the wall is at the window — items must navigate this depth
Enter dimensions into the window fit calculator for a precise fit check.
Important Considerations
- Building permission: Some buildings require advance notice for window deliveries. Some prohibit them entirely.
- Weather: Window delivery with the sash removed exposes your unit to weather. Choose a dry day.
- Insurance: Professional hoisting companies carry liability insurance. DIY window delivery has no coverage if the item (or a person) falls.
- Weight limits: Window sills and frames have structural limits. Don't rest 300+ lbs on a residential window sill — the item should be lifted through, not placed on, the sill.
- Fire escape access: Blocking a fire escape for window delivery may violate fire codes. Check local regulations.
Compare window clearance to door, hallway, and elevator clearance to find the best entry route for your item.
FAQ
How much does window furniture delivery cost?
Ground-floor slide-through: free (DIY). Professional hoist for 2nd–3rd floor: $100–$300 per item. High-floor crane: $500–$1,500+. Most moving companies offer window delivery as an add-on service — ask for a quote when booking your move.
Can I remove the window myself?
For double-hung or single-hung windows, the lower sash typically tilts in for removal without tools. Casement windows may require unscrewing the hinges. Fixed (picture) windows cannot be removed without professional help and reinstallation. When in doubt, consult a window professional.